- by Patrick Cooney on 23/04/2021
At CRIFVision-net we love to show how our unique solutions can help all kinds of businesses using real life examples of projects we have competed. All projects vary in nature and no solution is ever the same, CRIFVision-net's team of information specialists tailor our services to your needs.
An exciting project CRIFVision-net recently completed for a Tier-1 bank operating in Ireland helped reduce customer loan approvals to under 5 minutes.
The Tier-1 bank felt the need to offer a better online on-boarding experience to support both business prospects and the sales force. With heavy competition from new digital entrants, it recognised the need to enhance and digitise the customer loan approval in order to boost customer satisfaction.
The bank asked CRIFVision-net to help it deliver on three vital goals in order to meet their requirements:
In order to fulfil the bank's unique needs, CRIFVision-net looked towards three solutions to allow the client to provide a better experience for their customer and in turn increase sales:
With these solutions applied to the bank's loan approval process, a new digital customer evaluation journey was delivered. This tailored and automated process with a new <5min end-to-end approval time also meant less manual interaction from employees who could spend their time on more value-added tasks and customer care.
This success story is just one of many projects we have completed in the last year for our customers. The above was for business customers, but we have also developed similar solutions for personal customers.
We will make sure to share more success stories in the future but in the meantime, if you want more information on how we can create and deliver a data solution for your business, you can contact us on:
Phone: 01 903 2660
Twelve months on from the first Covid lockdown and the Irish economy continues to demonstrate its resilience.